Discuss anything related to Extreme Spins Casino with other players, share your opinion, or get answers to your questions. The Complaints Team had attempted to mediate the situation by contacting the casino multiple times; however, no cooperation was received due to the casino’s lack of a valid license and refusal to https://www.extremespins.uk/ respond. The player from the United Kingdom had requested a withdrawal of her £400 winnings one month ago after successfully passing ID and security checks.
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Consequently, the complaint was closed as ‘unresolved’, which negatively affected the casino’s rating and allowed other players to be informed about her experience. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit.
- In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review.
- Rated 2.9 on trustpilot.com, it holds a Safety Index of 13.45 on casino.guru.
- Extreme Spins casino review shows WR calculated on deposit plus bonus.
- I have had a very keen interest in gambling for many years now and I will be sharing my experiences with you on my website.
- Due to the player’s lack of response to the team’s requests for further information and communication, the complaint was closed for the moment.
- Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
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- Consequently, the complaint was closed as ‘unresolved’, which may have negatively impacted the casino’s rating.
- Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them.
- This variety enhances player experience and choice.
- The Complaints Team had attempted to mediate the situation by contacting the casino multiple times; however, no cooperation was received due to the casino’s lack of a valid license and refusal to respond.
- Eligible games listed, with regional exclusions applicable.
Browse all bonuses offered by Extreme Spins Casino, including their no deposit bonus offers and first deposit welcome bonuses. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. To test the helpfulness of customer support of this casino, we have contacted the casino’s representatives and considered their responses. All information about the casino’s win and withdrawal limit is displayed in the table. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review.
They tell you 7-21 days for a withdrawal to be processed. Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. The casino is licensed by the Gambling Commission, ensuring a secure gaming environment. Prepare documents to avoid delays and ensure a smooth process, enhancing your gaming experience. Source-of-funds triggers include large deposits or withdrawals.
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Unfair terms and conditions
Despite reaching out to the finance department multiple times, he had not received a response. The player was informed that he could reopen the complaint if he chose to resume communication. The Complaints Team had attempted to mediate with the casino, but the casino had not responded to their efforts. See the ‘Bonuses’ section of this review for more details and to find out which offers are available to you. Extreme Spins Casino has a slow or bad customer support, judging by the results of our testing. We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Extreme Spins Casino to be unfair.
Player complaints regarding Extreme Spins Casino
Rated 2.9 on trustpilot.com, it holds a Safety Index of 13.45 on casino.guru. Each brand offers unique bonuses, game selections, and licenses. Efficient battery and data use is prioritized, extending playtime. It supports both Progressive Web Apps (PWA) and native apps. Extreme Spins Casino offers a polished mobile experience. Players can connect through channels like live chat, email, and phone.
Consequently, the complaint was closed as ‘unresolved’, which may have negatively impacted the casino’s rating. He was informed to wait 7-28 business days for processing but had yet to see any approval after nearly three weeks. The Complaints Team had attempted to mediate by reaching out to the casino for clarification on the delay, but no response was received from the casino. The player could reopen the complaint in the future if she chose to resume communication. Consequently, the complaint was closed as unresolved, which may have impacted the casino’s overall rating and potentially influenced its future cooperation. The Complaints Team was unable to resolve the issue as the casino had a No Reaction Policy in place, ignoring multiple attempts to negotiate.
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